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Downtime

API Keys failure

Nov 15 at 07:58am HST
Affected services
api.routeway.ai
routeway.ai

Resolved
Nov 15 at 09:30am HST

The issue has been fully resolved. All services are operating normally, and no further impact is expected. Thank you for your patience.

Created
Nov 15 at 07:58am HST

We are investigating an issue where some users are experiencing errors when using valid API keys, including "Invalid API key", "Unauthorized" messages, and HTTP 401/403 errors. Newly generated API keys are not being recognized by the system.