Incidents reported on status page for Routeway https://status.routeway.ai/ en https://status.routeway.ai/incident/1005558 Mon, 10 Aug 2026 12:36:00 -0000 https://status.routeway.ai/incident/1005558#0aaed9ebfcb5095ca1aa5487855617b9cfe2f74198787d299953ab18b7cb3650 The issue causing elevated 502 errors has been resolved. All affected models should now be operating normally. We’re very sorry for the disruption and appreciate your patience while we worked to fix this. https://status.routeway.ai/incident/1005558 Sat, 08 Aug 2026 04:44:00 -0000 https://status.routeway.ai/incident/1005558#0ce72867ab979d79ac16786dfc949b51e31cbfa6523501ab1f2f0f649649ed64 We’re currently experiencing an increased rate of 502 errors affecting some models and a subset of users. Our team is investigating the issue and working to resolve it as quickly as possible. We’ll provide another update shortly. https://status.routeway.ai/incident/999523 Fri, 07 Aug 2026 13:22:00 -0000 https://status.routeway.ai/incident/999523#419fb379acd63e99af334c2631b824e35ae00a4ae5e14ae59ba256c9ee7dc155 The infrastructure issue affecting our backend has been fully resolved, and all services are now operating normally. We sincerely apologize for the disruption and appreciate your patience and understanding while we worked to restore service. Thank you for bearing with us. https://status.routeway.ai/incident/999523 Fri, 07 Aug 2026 13:17:00 -0000 https://status.routeway.ai/incident/999523#7642f157ad7a32702fc793c0de2706c49adc86e9380bbb0327cf524bb4d76b49 We're currently experiencing a temporary service disruption due to an infrastructure issue affecting our backend. Our team is actively working to restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience. We'll share another update as soon as the service is fully restored. https://status.routeway.ai/ Thu, 30 Jul 2026 09:23:18 +0000 https://status.routeway.ai/#ed72e6ee89ad6c43f5e4bbbd5de3be8880d81823de1837db91ebdd512b21d790 routeway.ai recovered https://status.routeway.ai/ Thu, 30 Jul 2026 09:19:56 +0000 https://status.routeway.ai/#d64c865e7241d3536a16a9b635a0e8d9923889dc0538cf78b26fab6493c150c0 api.routeway.ai recovered https://status.routeway.ai/incident/986293 Thu, 30 Jul 2026 09:10:00 -0000 https://status.routeway.ai/incident/986293#67448a77f12a31f2ec55221d4e7f647a2b080dda944a1a6f653700c53c15ed7c The issues affecting our services have now been fully resolved, and everything is back to normal. We sincerely apologize for the disruption and any inconvenience this may have caused. Thank you for your patience and understanding while our hosting provider worked to resolve the issue. We appreciate your support and apologize again for the interruption. If you continue to experience any problems, please don't hesitate to reach out to our support team. https://status.routeway.ai/ Wed, 29 Jul 2026 22:38:18 +0000 https://status.routeway.ai/#ed72e6ee89ad6c43f5e4bbbd5de3be8880d81823de1837db91ebdd512b21d790 routeway.ai went down https://status.routeway.ai/ Wed, 29 Jul 2026 18:56:09 +0000 https://status.routeway.ai/#d64c865e7241d3536a16a9b635a0e8d9923889dc0538cf78b26fab6493c150c0 api.routeway.ai went down https://status.routeway.ai/incident/986293 Wed, 29 Jul 2026 18:56:00 -0000 https://status.routeway.ai/incident/986293#b1e80aa9f94a262fdbf4c90bfc41f921b8c89664f3963f6deeafd1ff02720565 We’re currently experiencing issues caused by our hosting provider. As a result, you may encounter temporary interruptions or degraded performance while using our services. Our hosting provider is working to resolve the issue as quickly as possible. Thank you for your patience and understanding. https://status.routeway.ai/ Mon, 27 Jul 2026 15:46:26 +0000 https://status.routeway.ai/#3048e5314f575558ef2cb43a8892d1847303538baa5cd6aa652a04ef943b1c15 routeway.ai recovered https://status.routeway.ai/ Mon, 27 Jul 2026 15:28:21 +0000 https://status.routeway.ai/#3048e5314f575558ef2cb43a8892d1847303538baa5cd6aa652a04ef943b1c15 routeway.ai went down https://status.routeway.ai/incident/970111 Mon, 20 Jul 2026 21:29:00 -0000 https://status.routeway.ai/incident/970111#cf9a0286199ec98cf5823c4a5bce790205ea3959d35f772aca10680d9603967e The issue causing elevated 502 errors has been resolved. All affected models should now be operating normally. We’re very sorry for the disruption and appreciate your patience while we worked to fix this. https://status.routeway.ai/incident/970111 Mon, 20 Jul 2026 10:20:00 -0000 https://status.routeway.ai/incident/970111#1cf956f0a38b0da670db980def6065efbce6677477a36c3f59cde16fdcaab01b We’re currently experiencing an increased rate of 502 errors affecting some models and a subset of users. Our team is investigating the issue and working to resolve it as quickly as possible. We’ll provide another update shortly. https://status.routeway.ai/incident/929304 Sat, 20 Jun 2026 07:22:00 -0000 https://status.routeway.ai/incident/929304#962ae572e8032a57daa2db9695722a3ce62b1bb237a9bca7ad3c040ce9ab5375 The issue causing elevated 502 errors has been resolved. All affected models should now be operating normally. We’re very sorry for the disruption and appreciate your patience while we worked to fix this. https://status.routeway.ai/incident/929304 Sat, 20 Jun 2026 04:30:00 -0000 https://status.routeway.ai/incident/929304#d27ebacb9527ccf8afc532360efc3fc7f14e3c05e5e845c67a97cf8d2d95f12e We’re currently experiencing an increased rate of 502 errors affecting some models and a subset of users. Our team is investigating the issue and working to resolve it as quickly as possible. We’ll provide another update shortly. https://status.routeway.ai/incident/916380 Sun, 07 Jun 2026 02:30:19 -0000 https://status.routeway.ai/incident/916380#534d4afb45889df5663189bd7e5a7bc367974d6693caabc5a4d6d527eec25654 We’ll be performing a short scheduled maintenance on the dashboard to improve overall performance and reliability. The maintenance is expected to take approximately 30 minutes. We aim to complete the work with no dashboard downtime, but there may be brief moments of limited availability. Thank you for your patience while we make these improvements. https://status.routeway.ai/incident/900309 Mon, 25 May 2026 21:43:00 -0000 https://status.routeway.ai/incident/900309#fe9ad493cbb88a1f14c817a792e29654948e35be6244816dc2e6480ef50d5662 Root cause resolved. All models are now back https://status.routeway.ai/incident/900309 Thu, 21 May 2026 02:32:00 -0000 https://status.routeway.ai/incident/900309#30e377b4556b9d33cda1ce97c92aa51aa49e1e8c7631bdce7c1fa813f65b6b54 Partial recovery on glm-5.1, kimi-k2.6, deepseek-v4-flash, deepsee-v4-pro, deepseek-v3.2 https://status.routeway.ai/incident/900309 Tue, 19 May 2026 18:04:00 -0000 https://status.routeway.ai/incident/900309#48b1c009b27e326ced61a5b542505d2e9ce8458aafcc4a3f216eb849a4e56ecf We're seeing elevated error rates across API endpoints and are actively working to restore full service. Some requests may fail or timeout while we investigate. https://status.routeway.ai/incident/895029 Thu, 14 May 2026 14:57:00 -0000 https://status.routeway.ai/incident/895029#9a1083dab90ad613bea3ebe5022b2cca89337846029375f6f8acdd8ee28fd36e Everything is back up and running, including the dashboard. We’re really sorry for the long wait and the disruption this caused. We know how important these services are, and we appreciate you sticking with us while we worked to fix things. Our team is continuing to monitor closely to make sure everything stays stable. Thanks again for your patience https://status.routeway.ai/incident/895029 Wed, 13 May 2026 15:15:00 -0000 https://status.routeway.ai/incident/895029#dbf7360b19d6cd8e1857825038f4e3b80cfcd6c036fb9f5fd4007395f05860e2 We have restored API functionality, and it is now operating normally. Our dashboard platform is still undergoing maintenance as we continue remediation efforts. We’ll provide further updates as progress continues. https://status.routeway.ai/incident/895029 Wed, 13 May 2026 11:54:00 -0000 https://status.routeway.ai/incident/895029#d385fb96c0b25a9010d7e2460749b8869cfe3563274ed2795579a966e8e1904f We are currently responding to a critical infrastructure issue affecting our API and dashboard platform. Services are temporarily unavailable while remediation and recovery efforts are underway. https://status.routeway.ai/incident/892873 Mon, 11 May 2026 04:28:00 -0000 https://status.routeway.ai/incident/892873#c734e523f81f8c025002fd35dd6f27f0af1c59ca1705ccfeb7448423a7d2d05e Root cause resolved. All models are now back https://status.routeway.ai/incident/892873 Mon, 11 May 2026 01:10:00 -0000 https://status.routeway.ai/incident/892873#6adb4010d9aa62fb50af95f020f3b62baf8145d8835b1167d0e854aa01c48da2 Partial recovery on glm-5.1, kimi-k2.6, deepseek-v4-flash, mimo-v2.5 and mimo-v2.5-pro https://status.routeway.ai/incident/892873 Sun, 10 May 2026 17:00:00 -0000 https://status.routeway.ai/incident/892873#630a614a8818bced8c826a9076f5b6c20a386cc8b68b142e1d6e2a9a9858dd91 We're seeing elevated error rates across API endpoints and are actively working to restore full service. Some requests may fail or timeout while we investigate. https://status.routeway.ai/incident/888823 Wed, 06 May 2026 07:59:00 -0000 https://status.routeway.ai/incident/888823#00a0e0f1286edd62b9bbe9a3949fc8719cf8180ea6846663bf30d4e2f615a42e Root cause resolved. All models are now back https://status.routeway.ai/incident/888823 Wed, 06 May 2026 02:56:00 -0000 https://status.routeway.ai/incident/888823#c4ed49eadff56e50853055a84d2deeaaefc1cc063a304e09559bcbaa01eccf86 Partial recovery on glm-5.1, kimi-k2.6, deepseek-v4-flash, mimo-v2.5 and mimo-v2.5-pro https://status.routeway.ai/incident/888823 Wed, 06 May 2026 02:36:00 -0000 https://status.routeway.ai/incident/888823#0ab2167d7c5f9cbad70dcde05c73840c9ac76ccd5a2f285ac4ecc9c0c0ba41d5 We're seeing elevated error rates across API endpoints and are actively working to restore full service. Some requests may fail or timeout while we investigate. https://status.routeway.ai/incident/885543 Sat, 02 May 2026 02:00:01 -0000 https://status.routeway.ai/incident/885543#579ff2da401b1b3b5505fe9a30abe53b6d9004e7ec88d065d9d9e18a887a8844 We have completed a brief 30-minute maintenance on our API and dashboard to improve stability and deploy updates. All services are now fully restored and operating normally. https://status.routeway.ai/incident/827291 Wed, 18 Feb 2026 06:00:54 -0000 https://status.routeway.ai/incident/827291#349d38ade67b159ee456bbb649360cb0694a347af1bf67e1461cdb173e5be8f4 This maintenance is part of our ongoing efforts to ensure the reliability, performance, and security of our services. During this window, we will be performing updates and system checks that are critical to maintaining optimal operation for all users. We anticipate the downtime to last approximately 30 minutes, with a maximum possible duration of 1 hour. We apologize for any inconvenience this may cause and thank you for your understanding and patience while we complete these necessary improvements. https://status.routeway.ai/incident/811762 Mon, 26 Jan 2026 05:05:00 -0000 https://status.routeway.ai/incident/811762#d055ee4983ffda285c898abec03afb30510b3f66dea317bb4462519e451b0047 The API is now back to normal performance, and recent optimizations have improved overall speed and reliability. Thank you for your patience during the brief instability, and we appreciate your continued support. https://status.routeway.ai/incident/811762 Mon, 26 Jan 2026 04:06:00 -0000 https://status.routeway.ai/incident/811762#1dcaab0a7d8581ce8bb3adddb66a186bdfc71df4c64d4b132411ca047776bdf4 Our API may experience intermittent instability over the next hour. Some requests could be delayed or return temporary errors. We appreciate your understanding and are monitoring the situation closely to minimize any disruption. https://status.routeway.ai/incident/799944 Wed, 07 Jan 2026 09:46:00 -0000 https://status.routeway.ai/incident/799944#e5f16a81166193f2d90e8af5bf35572f469c94b7cbf57f9eb535583af0670520 The API should now be functional again. We are still seeing issues with the dashboard, which may return a 403 error for some users. Our team is continuing to investigate and resolve the remaining dashboard-related problems. https://status.routeway.ai/incident/799944 Wed, 07 Jan 2026 09:46:00 -0000 https://status.routeway.ai/incident/799944#c276e6501ff86cd4d4bf6488ab05e18a311312bf7931339c4112f7ce98ef4c61 The issue has been fully resolved. Both the API and the dashboard are now functioning normally again. No further impact is expected. https://status.routeway.ai/incident/799944 Wed, 07 Jan 2026 09:21:00 -0000 https://status.routeway.ai/incident/799944#55a10cab42347719b4b84a4f9a79ad4e3e9f2f62bb90f5d80a365ecb04d952ba We’ve identified an issue in one of our internal services that is causing outages across both our API and website. Our team is actively investigating and working on a fix, and we expect full functionality to be restored shortly. https://status.routeway.ai/incident/791134 Sat, 20 Dec 2025 03:52:00 -0000 https://status.routeway.ai/incident/791134#65b1f6c8d2f0e43947940343a84524900fc61452686b10d461c1e16d8d000388 The issue affecting the API has been fully resolved. https://status.routeway.ai/incident/791134 Fri, 19 Dec 2025 22:37:00 -0000 https://status.routeway.ai/incident/791134#06e43ce108d50cd2a0e277c7a677d40b9e649c75ce257d9990ef603358ec0537 We've identified an issue in one of our internal services that is causing API outages for all users. Our team is actively working on a fix. We sincerely apologize for the delay in posting this status update. The incident began when our team was unavailable to respond. We are now actively engaged in resolving the issue and will provide updates as we make progress. https://status.routeway.ai/incident/787544 Tue, 16 Dec 2025 12:45:59 -0000 https://status.routeway.ai/incident/787544#7c2e663745ed9697b64e2e8b92bd49164c7137d0459fe75d4ff1a97ff89a72f5 We will be performing scheduled maintenance to migrate to a new hosting infrastructure. During this time, our services will be temporarily unavailable. We apologize for any inconvenience this may cause. This migration will improve our service reliability and performance. Thank you for your patience and understanding. https://status.routeway.ai/incident/783563 Wed, 10 Dec 2025 07:36:00 -0000 https://status.routeway.ai/incident/783563#34acd7430587428d43f71530b90b782ba2c83dbeedb7ac5d99d7defea1705bdf The website and API may be intermittently unavailable for some users due to scheduled server maintenance. We are performing updates to improve system stability and performance and expect the maintenance to be completed shortly. https://status.routeway.ai/incident/781388 Sat, 06 Dec 2025 19:12:00 -0000 https://status.routeway.ai/incident/781388#0deff4355ff10656c49c7d3e9c1fc6e1d3722c3bc8b3f5d1e811b622c5618a67 The issue affecting the API has been fully resolved. Our team implemented performance adjustments to the impacted internal service, and all systems are now operating normally. We continue to monitor closely to ensure stability. https://status.routeway.ai/incident/781388 Sat, 06 Dec 2025 16:54:00 -0000 https://status.routeway.ai/incident/781388#0098c2ad08c178b1585326eb70cb2e9671f59636e86c802037274e467862bc0a We’ve identified a potential issue that caused the API to become overloaded. Our team is implementing adjustments to stabilize performance and prevent further impact. https://status.routeway.ai/incident/781388 Sat, 06 Dec 2025 16:50:00 -0000 https://status.routeway.ai/incident/781388#32e1a604d6fd95509dd5b18908f73e3e9561f7befd283385d3f55706bf41f1f3 We’ve identified an issue in one of our internal services that is causing API outages for a portion of users. Our team is actively working on a fix, and we expect full functionality to be restored shortly. https://status.routeway.ai/incident/776962 Sun, 30 Nov 2025 21:48:00 -0000 https://status.routeway.ai/incident/776962#13e065bf7dccbeb37b389a5ff930c11e8ae66ca75ce63846e66e41843c5b0dfb The issue from the recent deployment has been fixed. All requests are now being processed normally, and service is fully restored. Thank you for your patience. https://status.routeway.ai/incident/776962 Sun, 30 Nov 2025 20:09:00 -0000 https://status.routeway.ai/incident/776962#659351ae7f08a9e3f5f274d94ea73bac4691f74a7be456506a1a01630eac7508 We are currently experiencing an issue caused by a recent deployment, resulting in temporary service disruptions. Our engineering team is actively investigating and working to restore normal operation. Updates will be provided as soon as more information is available. We appreciate your patience. https://status.routeway.ai/incident/772315 Sun, 23 Nov 2025 13:10:00 -0000 https://status.routeway.ai/incident/772315#0f127d40b2dfcd80bd41cf0ef0c5da9e11a87d3a6fe55167042b5416bb5ac631 The performance issue has been resolved. The fix has been successfully deployed, and all API endpoints are now functioning stably with normal response times. Our team continues to monitor the situation closely to ensure ongoing stability. We appreciate your patience and understanding. https://status.routeway.ai/incident/772315 Sat, 22 Nov 2025 22:51:00 -0000 https://status.routeway.ai/incident/772315#cebadd92e41cc7361cc71c9aaa404c96eeea1fce818e5ded72db63ecd8aa805a We have observed a slight improvement in API response times. Some endpoints may still experience elevated response times as our team continues to investigate and address the issue. Further updates will be provided as more information becomes available. Thank you for your continued patience. https://status.routeway.ai/incident/772315 Sat, 22 Nov 2025 22:33:00 -0000 https://status.routeway.ai/incident/772315#34e067e56c571fcab94d60dcdee3aaa0a4c022cfb82b9f5c398b93f958434578 We are still actively investigating the performance issue affecting nearly all API endpoints and models. Response times remain elevated, and our engineers are working to identify the root cause. We will provide the next update shortly. Thank you for your patience. https://status.routeway.ai/incident/772315 Sat, 22 Nov 2025 22:00:00 -0000 https://status.routeway.ai/incident/772315#54a642f1ea43f6ecb8c055be16417db25a63e6030199747aa51126abf5264e74 We are aware of a critical performance issue causing nearly all API requests to experience significantly extended response times. This affects most endpoints and models, including simple error responses. Our team is actively investigating the root cause and working to resolve this urgently. We will provide an update as soon as we have more information. We appreciate your patience. https://status.routeway.ai/incident/765860 Sat, 15 Nov 2025 19:30:00 -0000 https://status.routeway.ai/incident/765860#7e4817befe6b518301a551c5e24a7118fc20831bcb02b1d0d9caeb188fee1a86 The issue has been fully resolved. All services are operating normally, and no further impact is expected. Thank you for your patience. https://status.routeway.ai/incident/765860 Sat, 15 Nov 2025 17:58:00 -0000 https://status.routeway.ai/incident/765860#3e0a49762d883bf538eba1b61ca7e073b2e4c511b1cbde7e68cbd86b8f96853a We are investigating an issue where some users are experiencing errors when using valid API keys, including "Invalid API key", "Unauthorized" messages, and HTTP 401/403 errors. Newly generated API keys are not being recognized by the system. https://status.routeway.ai/incident/755338 Fri, 31 Oct 2025 18:00:00 -0000 https://status.routeway.ai/incident/755338#cd26a2f02c5b7b9b0a774aa3734b9ef7d85b1033fa07a741c2d35188560057f9 Maintenance has been completed successfully. API and website are fully operational. All services are running stable. https://status.routeway.ai/incident/752381 Mon, 27 Oct 2025 19:20:00 -0000 https://status.routeway.ai/incident/752381#de80c634dc95cce93050739a768eac225ee7994f23f06b674d7350751c0a55dc The issue has been fully resolved. All services are operating normally, and no further impact is expected. Thank you for your patience. https://status.routeway.ai/incident/752381 Mon, 27 Oct 2025 18:32:00 -0000 https://status.routeway.ai/incident/752381#f11a5179dada3a37e43c61f101626be82b4bacadbc424525defb42e3132e3668 Service has been restored, and all systems are operating normally. We are continuing to monitor performance to ensure stability. https://status.routeway.ai/incident/752381 Mon, 27 Oct 2025 18:25:00 -0000 https://status.routeway.ai/incident/752381#e533d1dd00e8fdeb3ab5f5c81fc25e3901251a587c5a781c9d0d873317c54a9e We are aware of an issue affecting API availability. Our team is actively investigating the root cause and working to restore service. We will provide an update as soon as we have more information. We appreciate your patience. https://status.routeway.ai/incident/736475 Thu, 02 Oct 2025 16:50:00 -0000 https://status.routeway.ai/incident/736475#5c0756471cfc03d4180ecf1c1c2f8b4356cee77fea6d62eb6f4cd723db2441f0 The issue with the rate limit reset mechanism has been resolved. Thank you for your patience while we investigated and fixed the problem. https://status.routeway.ai/incident/736475 Thu, 02 Oct 2025 16:26:00 -0000 https://status.routeway.ai/incident/736475#d747e058c3bfea9c117c3b1ae4ae62eaa809f33f7ffa0e35ee49c15fbf738283 We’re seeing an issue with the rate limit reset mechanism. It appears that rate limits are not being cleared as expected, which is impacting all users. This is affecting free models as well as custom key limits. Our team is investigating and trying to identify the cause. We’ll provide updates as soon as we have more information. https://status.routeway.ai/incident/733849 Sun, 28 Sep 2025 15:10:00 -0000 https://status.routeway.ai/incident/733849#6fd4f485e0b3d263fb0e84f536c645e482b175b27f253c0fa852757b4bff406d The website and API may be intermittently unavailable for some users due to scheduled server maintenance. We are performing updates to improve system stability and performance and expect the maintenance to be completed shortly. https://status.routeway.ai/incident/713601 Wed, 27 Aug 2025 16:20:57 -0000 https://status.routeway.ai/incident/713601#d49e23a751c899dca486702cdecf1bed85d45fc3263dfc9509218853582c1681 The API and website will be temporarily unavailable due to scheduled server upgrades. https://status.routeway.ai/incident/709608 Thu, 21 Aug 2025 06:44:00 -0000 https://status.routeway.ai/incident/709608#ef4cd6aac3de9c9866862356792a19d5450127c85315735ca978bb5163d0aab2 The issue that prevented daily free quotas from resetting has been fully resolved. All users’ daily quotas have now been reset. We apologize for any inconvenience and appreciate your patience. https://status.routeway.ai/incident/709608 Thu, 21 Aug 2025 03:00:00 -0000 https://status.routeway.ai/incident/709608#454568e060ff5c9388b74c9be4edd47839cbc28c9e25003ee72a14dcbbfe0cc0 We are investigating an issue where the daily free quota did not reset as expected. Our team is working on identifying the cause and implementing a fix. Updates will follow as we make progress. https://status.routeway.ai/incident/626181 Sat, 26 Jul 2025 12:10:00 -0000 https://status.routeway.ai/incident/626181#edaca856237de0117ae398b0054dc6a8ce9345bc501688b77cbaf3bc7da1d71e The API and website will be temporarily unavailable due to scheduled server upgrades. https://status.routeway.ai/incident/536527 Fri, 04 Apr 2025 20:00:00 -0000 https://status.routeway.ai/incident/536527#35755542e95c316fdc4393d09d82a66baac9597b509dd136f4d9677b8eec5f4a Maintenance completed https://status.routeway.ai/incident/536527 Sat, 29 Mar 2025 16:00:00 -0000 https://status.routeway.ai/incident/536527#1c42f4b3002d47c93cc69df6d1e5bee895baf42c3a52528e496c527b56897659 Migrating to a new host.